Security Support Engineer

• • Providing comprehensive technical support to customers, addressing issues related to deployments, integrations, and incident response.
• • Troubleshooting and resolving complex technical problems within customer environments.
• • Communicating technical issues and solutions effectively to customers with varying levels of technical expertise.
• • Delivering exceptional customer service, demonstrating empathy, patience, and professionalism in high-pressure situations.
• • Maintaining a detail-oriented approach to resolving technical issues, ensuring accuracy and completeness in all solutions.
• • Collaborating effectively with team members to meet customer needs and contribute to a positive, supportive work environment.
• • Expanding on customer deployments by taking an advisory role, educating customers with every query.

Core Pentester

• • Conducting comprehensive web application and API penetration tests, aligning with OWASP Top 10, ASVS, and other industry standards.
• • Executing thorough internal and external network penetration testing assessments.
• • Performing security audits on cloud configurations, including AWS, Azure, GCP, etc., to ensure compliance with CIS benchmarks and other relevant standards.
• • Engaging with clients to deliver real-time findings and updates, fostering transparent communication and prompt resolution of security issues.

User Generated Content Liaison / Junior Vulnerable Machine Engineer

• • Spearheading the development of vulnerable virtual machines for our lab offerings, notably Proving Grounds - Play, Practice & Enterprise, to enhance hands-on learning experiences.
• • Crafting and implementing AutoPwn scripts to streamline and automate the testing process, optimizing efficiency and accuracy.
• • Assessing and vetting vulnerable virtual machines submitted to our User Generated Content program, ensuring quality and relevance.
• • Collaborating closely with content submitters to provide constructive feedback on their submissions, facilitating improvements and guiding approval decisions.
• • Diligently reviewing submissions to platforms such as VulnHub, Exploit-DB, and GHDB to stay ahead of emerging vulnerabilities and exploit techniques.

Security Analyst

• Conducted penetration tests for a diverse range of web and mobile applications, identifying vulnerabilities and providing actionable recommendations for mitigation.

User Generated Content Author

• Created over 15 vulnerable virtual machines for OffSec's User Generated Content program, contributing to hands-on learning and skill development within the cybersecurity community.